EXCHANGE & RETURNS
- Returning an item couldn’t be easier. Try your purchases on in the comfort of your own home and if you need to send them back, you have 14 days from the date you placed the order to exchange or return. We also can collect them from your home, work or an alternative address.
- Please make sure your items are returned new, unused and with all Hip and designer garment tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.
- We will make a refund after deducting the shipping cost. We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
- Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return.
- Please note that refunds can take up to 30 working days to show on your account due to varying processing times between payment providers.